Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mavericks Mail won't download new messages from Gmail accounts until restarted

Hi, I’m writing because on two Macs we have running Mavericks 10.9.1 (an iMac and a MacBook Pro), we are having a slightly frustrating problem with two Gmail accounts in Mail, where Mail will just stop downloading new messages from one or both of our accounts, until we restart Mail. I was just wondering if anyone else is experiencing this issue and if anyone might know any possible fixes for it? Thanks so much!

MacBook Pro (13-inch Mid 2009), OS X Mavericks (10.9.1)

Posted on Jan 9, 2014 4:03 AM

Reply
28 replies

Mar 2, 2014 8:27 PM in response to arko2

I'm have the same problem. Mail periodically just stops downloading new mail. It's 10:18 PM and hte last emai in osx Mail is at 5:11, while my phone shows 20 emails that have come in since 5:11.


I've tried restarting osx Mail and I've used connection doctor to verify the accounts are connected.

Mar 9, 2014 7:14 PM in response to arko2

I'm having the same problem, also running 10.9.2. I can see new mail message on my iPhone, but my iMac and MacBook Air don't show new messages. "Get All New Mail", "Syncyronize All Accounts", and "Rebuild" and "Connection Doctor" don't do the trick. Only restarting Mail does it.


And, each time I restart Mail, I get the "Mail Upgrade" popup, like it's the first time I ran Mail. So, this could be the problem.


Any one have more ideas on how to fix this?

Mavericks Mail won't download new messages from Gmail accounts until restarted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.