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Software required is not installed correctly, please reinstall Itunes

I've been at my Dad's house helping build some tables in the past couple of months. I've turned on my pc last sunday and had 15 updates from windows update., so i let it download and install them as i was unpacking.

I started up iTunes and it said there was an update, so I installed the new version, along with the new firmware.
Since then, I get the erro:
"The software required for communicating with the iPod is not installed correctly. Please reinstall iYunes to install the iPid's software."

I've gone through all the 5 R's, http://docs.info.apple.com/article.html?artnum=93716, but I can stil see it on my pc, but not iTunes or the Updater.
I've ended the iPodservice.exe, restart, use iTunes/updater, but the iPodservice.exe is running before I use them, but is gone when I use either iTunes or the updater. I can't find anything in the event viewer stating anthing wrong.

I've read other threads, a bit annoyed of how the forum has the posts set left and right and not in exact order of date and time of post, but that's my opinion. But yet I have not found a explanation of why this is happening, and a most accurate way to fix this.

If anyone needs to know, I'm using a 5gen 30gig iPod. I never had this problem before or any problem before either.
Only thing I can assume is window's current updates messed it up just to make the Windows visa look good when it comes out.

Windows XP

Posted on Jul 27, 2006 11:54 AM

Reply
3 replies

Jul 27, 2006 3:39 PM in response to Liger_XT5

First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.

Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764

Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).

When you restored, did you use the latest updater?

You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?

btabz

Jul 28, 2006 5:37 PM in response to Liger_XT5

sorry about that, and thanks for the suggestion.

Im the only user on my pc, and I thought i put in the first post that neither the updater and iTunes can reconise it.
I make sure the the ipodservice.exe is running, then restart, then check again if it is still running, and try itunes/updater.
I then get an error stating that i need to reinstall itunes or the ipodservice.exe isnt running. I check again to see if it is running, no, it is not running.

Software required is not installed correctly, please reinstall Itunes

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