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Apple ID has been disabled..this worked for me!

Chase411

Re: Your Apple ID has been disabled!?

Jan 9, 2014 6:36 AM (in response to DrNoir)


I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.


1. Go to https://getsupport.apple.com

2. Choose your product (mine was ipad)

3. Click the "iTunes, App Store or iBooks" icon

4. Click "Apple ID account security"

5. Type in "apple id has been disabled"

6. Choose your country (mine was US)

7. Choose the "talk to apple support now" option

8. Provide the info they request (name, email, phone number)

9. They will call you right away.


Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck!

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Posted on Jan 9, 2014 6:47 AM

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Apple ID has been disabled..this worked for me!

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