proudmummy2004

Q: Problems with twitter app

Hi,

 

Whenever one of my followers RT one of my tweets or favourites one of my tweets (or indeed a anybody as my account is public), I get a notification via email, however it doesn't show up in the "notification" tab on my app.

 

I find this strange as on my old account these things showed up.

 

Please advise.

 

Thanks.

Posted on Jan 9, 2014 9:20 AM

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Q: Problems with twitter app

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  • by braden85,

    braden85 braden85 Jan 11, 2014 12:42 PM in response to proudmummy2004
    Community Specialists
    Jan 11, 2014 12:42 PM in response to proudmummy2004

    Hey proudmummy2004!

     

    Here is an article that will help you troubleshoot these notifications:

     

    iOS: Understanding notifications

    http://support.apple.com/kb/ht3576

     

    If you have an app that could send frequent notifications (for example, Mail with high-traffic email accounts, Twitter apps, and so on), your iOS device could wake frequently to display the notification (and affect battery life). You can disable Show on Lock Screen for a particular app in Settings > Notification Center > <app name>.

    You can customize what you see on your Today view. Go to Settings > Notification Center and using the switches, select which options your would like to show in Today view. You can choose to sort your notifications manually or by time. If you have chosen to sort manually, tap edit in the upper right corner, and drag your notifications to your desired order using .

    Troubleshooting notifications

    Push notifications require an active Wi-Fi or cellular connection.

    Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

    Thanks for coming to the Apple Support Communities!

     

    Cheers,

    Braden