Snekken
Level 1 (0 points)

Q: My iMac is running slow, so I am posting what Linc Davis asking

I have followed the instruction in the answer to batsassin, and here is what I got:

 

Loaded kernel extensions:

com.paragon-software.filesystems.ntfs (100)

com.sophos.kext.sav (8.0.14)

 

Loaded user agents:

com.adobe.PDApp.AAMUpdatesNotifier.54064.1E2B07D4-408B-44E1-AF2E-939DE47A8C76

com.paragon.ntfs.trial

printhelper.restart

com.wacom.wacomtablet

com.sophos.uiserver

com.sony.BloggieSoftware.AutoRun

com.oracle.java.Java-Updater

com.adobe.CS5ServiceManager

C1765printhelper.restart

com.google.keystone.user.agent

com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

 

Inserted libraries:

 

User cron tasks:

 

System launchd configuration:

 

User launchd configuration:

 

Login items:

iTunesHelper

HDD Fan Control Monitor

SoundBunnyHelper

Dropbox

SurplusMeterAgent

CNQL1208_ButtonManager

 

Safari extensions:

iSkyDeluxe

Awesome Screenshot

Facebook Cleaner

Turn Off the Lights

Add to Wunderlist

 

Restricted user files: 443

 

Extrinsic loadable bundles:

/System/Library/Extensions/CNQL1208_ClassicNotSeize.kext

/System/Library/Extensions/EyeTVAfaTechHidBlock.kext

/System/Library/Extensions/EyeTVCinergy450AudioBlock.kext

/System/Library/Extensions/EyeTVCinergyXSAudioBlock.kext

/System/Library/Extensions/EyeTVEmpiaAudioBlock.kext

/System/Library/Extensions/EyeTVVoyagerAudioBlock.kext

/System/Library/Extensions/hp_psa640_io_enabler.kext

/System/Library/Extensions/hp_qc_io_enabler.kext

/System/Library/Extensions/Wacom Tablet.kext

Library/Address Book Plug-Ins/SkypeABDialer.bundle

Library/Address Book Plug-Ins/SkypeABSMS.bundle

Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

Library/Internet Plug-Ins/Picasa.plugin

Library/Internet Plug-Ins/RealPlayer Plugin.plugin

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

/Library/Internet Plug-Ins/Flash Player.plugin

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

/Library/Internet Plug-Ins/GarminGpsControl.plugin

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

/Library/Internet Plug-Ins/Silverlight.plugin

/Library/Internet Plug-Ins/SlingPlayer.plugin

/Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle

/Library/Internet Plug-Ins/WacomNetscape.plugin

/Library/Internet Plug-Ins/WacomSafari.plugin

/Library/PreferencePanes/Fan Control.prefPane

/Library/PreferencePanes/Flash Player.prefPane

/Library/PreferencePanes/Flip4Mac WMV.prefPane

/Library/PreferencePanes/fuse-ext2.prefPane

/Library/PreferencePanes/HDD Fan Control.prefPane

/Library/PreferencePanes/JavaControlPanel.prefPane

/Library/PreferencePanes/MacFUSE.prefPane

/Library/PreferencePanes/NTFSforMacOSX.prefPane

/Library/PreferencePanes/Perian.prefPane

/Library/PreferencePanes/sfcore-prefpane.prefPane

/Library/PreferencePanes/WacomTablet.prefPane

/Library/QuickLook/QuickLookEyeTV.qlgenerator

/Library/QuickTime/AC3MovieImport.component

/Library/QuickTime/Elgato Turbo.component

/Library/QuickTime/EyeTV MPEG Support.component

/Library/QuickTime/Flip4Mac WMV Advanced.component

/Library/QuickTime/Flip4Mac WMV Export.component

/Library/QuickTime/Flip4Mac WMV Import.component

/Library/QuickTime/Perian.component

/Library/Spotlight/LogicPro.mdimporter

/Library/Spotlight/Microsoft Entourage.mdimporter

/Library/Spotlight/Microsoft Office.mdimporter

 

Unsigned shared libraries:

/usr/lib/dltfm1zcl.dylib

/usr/lib/dltfm1zjbf.dylib

/usr/lib/dlthm1zcl.dylib

/usr/lib/dlthm1zjbf.dylib

/usr/lib/fing/libboost_date_time.dylib

/usr/lib/fing/libboost_filesystem.dylib

/usr/lib/fing/libboost_program_options.dylib

/usr/lib/fing/libboost_system.dylib

/usr/lib/fing/libboost_thread.dylib

/usr/lib/fing/liboverlook.dylib

/usr/lib/fing/libprotobuf.6.dylib

/usr/lib/libdvdcss.2.dylib

/usr/lib/libUFSDNTFS.dylib

 

/Library/LaunchAgents:

C1765printhelper.plist

com.adobe.AAM.Updater-1.0.plist

com.adobe.CS5ServiceManager.plist

com.oracle.java.Java-Updater.plist

com.sony.BloggieSoftware.AutoRun.plist

com.sophos.uiserver.plist

com.wacom.wacomtablet.plist

printhelper.plist

 

/Library/LaunchDaemons:

com.adobe.SwitchBoard.plist

com.adobe.fpsaud.plist

com.bombich.ccc.plist

com.microsoft.office.licensing.helper.plist

com.oracle.java.Helper-Tool.plist

com.sonycorporation.BloggieInstallerAgent.plist

com.sophos.autoupdate.plist

com.sophos.intercheck.plist

com.sophos.notification.plist

 

/Library/PrivilegedHelperTools:

com.bombich.ccc

com.microsoft.office.licensing.helper

com.sonycorporation.BloggieInstallerAgent

 

/Library/StartupItems:

FanControlDaemon

HDDFanControlDaemon

Roxio Video Capture Startup

 

Library/Fonts:

 

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist

com.apple.FolderActions.enabled.plist

com.apple.FolderActions.folders.plist

com.google.keystone.agent.plist

 

 

 

 

Loaded system agents:

 

com.sophos.notification

com.sophos.intercheck

com.sophos.autoupdate

com.sonycorporation.BloggieInstallerAgent

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.bombich.ccc

com.adobe.SwitchBoard

com.adobe.fpsaud

Login hook:

Root cron tasks:

Log check:

Posted on Jan 9, 2014 9:53 AM

Close
Snekken

Q: My iMac is running slow, so I am posting what Linc Davis asking

  • All replies
  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jan 9, 2014 9:57 AM in response to Snekken
    Level 9 (57,660 points)
    Jan 9, 2014 9:57 AM in response to Snekken

    It would help if you would supply a link to the posting/thread you are referring to.  Also.........................

     

    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.

     

    CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602

     

     

     

    CLICKY CLICK-----> Help us to help you on these forums


     

     

     

    ***This will help in providing you with the proper and/or correct solutions.***

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by Snekken,

    Snekken Snekken Jan 10, 2014 5:04 AM in response to Snekken
    Level 1 (0 points)
    Jan 10, 2014 5:04 AM in response to Snekken

    Thank you for a fast and friendly reply

     

    There are more than one posting/thread concerning the problem(Why is my iMac running so slowly), and apperently the it's nessesary to post the informations I have posted.

    The problem is worst in Finder, and has appeared from one day to another.

    Maybe the following will help ?

     

     

    iMac

    27", medio 2010

    Processor  2,8 GHz Intel Core i5

    RAM  20 GB 1333 MHz DDR3

    ATI Radeon HD 5750 1024 MB

    Software  OS X 10.9.1 (13B42)

    Modelnavn:          iMac

      Model-id:          iMac11,3

      Processornavn:          Intel Core i5

      Processorhastighed:          2,8 GHz

      Antal processorer:          1

      Antal kerner i alt:          4

      L2-buffer (pr. Core):          256 KB

      L3-buffer:          8 MB

      Hukommelse:          20 GB

      Processorforbindelseshastighed:          4.8 GT/s

      Boot ROM-version:          IM112.0057.B01

      SMC-version (system):          1.59f2

      Serienummer (system):          W8*******DB5

      Hardware-uuid:          9BC68B8E-2D08-5567-B427-6F6A878B6760

     

    <Personal Information Edited by Host>

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jan 9, 2014 11:23 AM in response to Snekken
    Level 9 (57,660 points)
    Jan 9, 2014 11:23 AM in response to Snekken

    Thank you.  Will put in a SOS/Bat Call for Linc Davis.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by BDAqua,

    BDAqua BDAqua Jan 9, 2014 12:04 PM in response to Snekken
    Level 10 (123,880 points)
    Jan 9, 2014 12:04 PM in response to Snekken

    Hello, see how many of these you can answer...

     

    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...

     

    http://support.apple.com/kb/PH7029

     

     

    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?

     

    How much free RAM & free Disk space do you have also, click on the Memory & Disk Usage Tabs.

     

    Open Console in Utilities & see if there are any clues or repeating messages when this happens.

     

    Also,

     

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

     

    /Library/StartupItems

     

    /System/Library/StartupItems

     

    /System/Library/LaunchDaemons

     

    /Library/LaunchDaemons

  • by Linc Davis,

    Linc Davis Linc Davis Jan 9, 2014 2:51 PM in response to Snekken
    Level 10 (208,037 points)
    Applications
    Jan 9, 2014 2:51 PM in response to Snekken

    As a first step toward solving the problem, remove the Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.

    Back up all data before making any changes.

  • by Snekken,

    Snekken Snekken Jan 10, 2014 9:28 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 10, 2014 9:28 AM in response to Linc Davis

    If I remove the Sophos, then what about virus ?

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Jan 10, 2014 10:00 AM in response to Snekken
    Level 9 (58,956 points)
    Photos for Mac
    Jan 10, 2014 10:00 AM in response to Snekken

    Considering there are no viruses for OS X  you don't have anything to worry about. While there is a very minute amount of malware available for OS X the best thing you can do to prevent your system is 2 things, first keep OS X up-to-date by running Software Update and installing all updates Apple recommends. Next is using a very small amount of common sense, such as do not download from torrents and do not download anything that tells you "you must download....."

     

    Linc will probably post his own advice on this and in the mean time you can also read:

     

    Viruses, Trojans, Malware - and other aspects of Internet Security available by clicking https://discussions.apple.com/docs/DOC-3030

  • by thomas_r.,Helpful

    thomas_r. thomas_r. Jan 10, 2014 10:57 AM in response to Snekken
    Level 7 (30,944 points)
    Mac OS X
    Jan 10, 2014 10:57 AM in response to Snekken

    Your version of Sophos is outdated, and not appropriate for the version of Mac OS X you are running. You can either remove it, as Linc has suggested, or update it to the latest version, found here:

     

    http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx

     

    Regarding protection from malware, see my Mac Malware Guide.

     

    Sophos is only one possibility. You've got a lot of other software installed that could be outdated or incompatible. These are: Paragon's NTFS software, your Wacom tablet drivers and something called "Bloggie." You've also got a lot of apps being opened when you log in:

     

    iTunesHelper

    HDD Fan Control Monitor

    SoundBunnyHelper

    Dropbox

    SurplusMeterAgent

    CNQL1208_ButtonManager

     

    iTunesHelper is the only thing that should be there. The rest are third-party items, any of which could be causing the problem. Login items can be removed in System Preferences -> Users & Groups -> Login Items.

     

    Finally, if Safari is giving you problems in particular, you've got a fair number of Safari extensions installed:

     

    iSkyDeluxe

    Awesome Screenshot

    Facebook Cleaner

    Turn Off the Lights

    Add to Wunderlist

     

    These can be disabled or removed in Safari -> Preferences -> Extensions.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jan 10, 2014 12:29 PM in response to Snekken
    Level 10 (208,037 points)
    Applications
    Jan 10, 2014 12:29 PM in response to Snekken
    1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
      
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
      
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.

    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
       
    The following caveats apply to XProtect:
    • It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    • It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
      
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
       
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    • It can easily be disabled or overridden by the user.
    • A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    • An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
           
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
     
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
    • Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
    • A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    • Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    • Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    • Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders," for example, are outside the safe harbor, though not all are malware.
    • Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
    • Software attached to email that you didn't request is unsafe, even if it comes (or seems to come) from someone you trust.
    • Software advertised by means of spam is unsafe.
    • Unknown "free" software that a stranger on the Internet is eager for you to download is unsafe.
    • Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    • "FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
    I don't say that leaving the safe harbor just once will inevitably result in disaster, but making a habit of it will weaken your defenses against malware attack. Doing any of the things alluded to above should make you uncomfortable.
      
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
      
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
       
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
       
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.

    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.

    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store — nothing else.
      
    Why shouldn't you use commercial "anti-virus" products?
    • To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. New threats are emerging on a daily basis. Research has shown that most successful attacks are "zero-day" — that is, previously unknown. Recognition-based malware scanners do not defend against such attacks.
    • Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    • In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    • By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always a day behind, but it does not inject code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
        
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware, and even for that use it's not completely effective. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
        
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
      
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
       
    Anti-virus software may be able to tell you which particular trojan it is, but do you really care? In practice, there's seldom a reason to use the software unless an institutional policy requires it. Windows malware is so widespread that you should assume it's in every unknown email attachment until proven otherwise.
      
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
      
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
        
    10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. "Hmmmm, this torrent is a crack of that new game I want. I think I'll download it. It could be a trojan, but the antivirus will warn me if it is." Then they wonder why their Mac is so slow all of a sudden. It's slow because it's running flat out mining bitcoins for a hacker who has already sold their credit card number and banking passwords to a criminal gang. Maybe a week later the antivirus does warn them, but what good does that do?
        
    Nothing can lessen the need for safe computing practices.

  • by Snekken,

    Snekken Snekken Jan 10, 2014 2:50 PM in response to Snekken
    Level 1 (0 points)
    Jan 10, 2014 2:50 PM in response to Snekken

    Thank you all for some very thorough answers. I have taken some from one and some from others and my iMac is up and running again. Now I only have to find out have to remove CNQL1208_ButtonManager.