I have an ipod 3rd gen. nano and I was resetting it according to Apple instructions. I depressed the menu and center simulaneously and the apple icon appeared, but then the screen went immediately blank and now won't start up at all. What happened? What can I do about it? I have left it charging overnight, but still no response.
iPod nano, Windows XP
Hey there mmwood_1,
It sounds like you are unable to turn onyour iPod Nano at this point. I would recommend these troubleshooting steps from the article named:
iPod won't turn on
http://support.apple.com/kb/ts1383
Reset iPod
If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain
In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:
- Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
- Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.
Update iPod's software
If iPod turns on after you reset it, use the latest version of iTunes to update iPod.
Additional Information
If you have tried the solutions above and iPod still won't turn on, check the following:
- Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
- Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
- Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.
If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
For more information see:
Thank you for using Apple Support Communities.
Take care,
Sterling
Okay, thanks for the response. It's is up and running again. Basically, the instructions for resetting say to hold the buttons until the apple icon appears, about 6 or 7 seconds. It finally woke up after I held the buttons for nearly a full minute.
3rd generation nano reset problem
