1 Reply Latest reply: Mar 20, 2014 8:21 AM by ResetIDAgain
ResetIDAgain Level 1 Level 1 (0 points)

Currently having an issue with iTunes and iPhone Sync.

 

Key details>

 

1.Have iTunes Match. Have attempted to resolve with and without iTunes Match.

2. iPhone 5 (64GB) is on latest IOS as is my MacBook Pro.

3. Have tried synching via cable; via WiFi and over the mobile network

 

Fault >

 

When synching to my phone from iTunes the Sync gets to 6 of 6 and pauses for a long time. When I then check the music the playlists that have been selected to Sync have not transferred over.

 

A large number of the songs that should have transferred over have a red circle around a square as if they are waiting to load but they won't do so. Pressing play on a list like this just results in lots of skipping along before it reaches a track that has loaded (if at all).

 

Songs that are showing on my iTunes and have been uploaded to iTunes match do not load onto my iPhone; and in some cases an entire artists work is missing from the iTunes "not on this iPhone" list.

 

I have only one iPhone that I sync this account and Mac to.

 

The whole point of having a 64GB iPhone is to be able to Sync as much of my music accross as possible.

 

I've reset passwords on the account.
I have reset and restored the phone.

 

Still doesn't work.

 

One additional point.

 

This issue started when ITunes Radio appeared on my handset. I am not in the US and cannot use this service. Is this related to the problem?


iPhone 5, iOS 7.0.4, Synching with latest iTunes OSX