My phone doesn't work when I'm in cold weather,and I need to use it outside

My phone goes dead when I try to use it outside in cold weather,I need my phone to work when I'm outside.

Never had this problem before with other phones! Any ideas what to do?

iPhone 5, iOS 7.0.4, Have lifeproof case

Posted on Jan 9, 2014 11:56 AM

Reply
13 replies

Jan 9, 2014 2:38 PM in response to Brits3511

But they aren't normal operating conditions for the device. And perhaps your iPhone 4 happened to have a greater tolerance than the normal iPhone 4.


Keeping device within acceptable operating temperatures


Operate iOS devices where the temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might temporarily shorten battery life or cause the device to alter its behavior to regulate its temperature.

Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

Safety standard

iOS devices comply with the safety standard for Safety of Information Technology Equipment, IEC 60950-1, 2005 + A1: 2012. Many countries have adopted this safety standard. For example, it is referred to as:

  • UL 60950-1 in the United States
  • CSA 60950-01 in Canada
  • EN60950-1 in Europe
  • AS/NZS 60950:1 in Australia and New Zealand.

Jan 9, 2014 12:01 PM in response to Brits3511

If by "cold" you mean "outside of the specified operating temperature range", then either find a phone that meets your needs or keep it in a pocket where it will be warm and use a bluetooth headset to avoid having the phone get down to a dangerously low temperature.


Allowing the phone to get extremely cold can also cause moisture to condense inside the housing of the phone itself when it is exposed to warm temperatures again, and if the change is extreme, the glass can shatter due to extremes changes in temperature.

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My phone doesn't work when I'm in cold weather,and I need to use it outside

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