You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hope you can help. When using drop down menus, if I hover or scroll over it, the menu disappears before I've made my selection. eg: Chosing a font in Word, chosing my country in a online menu. This even happens in iPhoto. I'll scroll down but it keeps skipping back to the top. Any ideas?
MacBook Air, Mac OS X (10.7)
PRhelen,
what are your current settings in the Trackpad pane of System Preferences? If you can take window captures of the three tabs in the Trackpad pane, I can try to duplicate your settings on my MacBook Pro to see if I can reproduce the behavior that you’re seeing. Which version of OS X are you running?
Another thing that has just started happening:
When I'm trying to perform an action eg spell check or use sometime on my dashboard, I'm unable to complete the action because it skips back. For example, in spellcheck it keeps pausing ie I'm unable to click "Ignore" even though I'm quick and my cursor is already hovering over the button. The "ignore" button turns into "resume" as if I've clicked out of the action. It's impossible to use. It all seems related.
Helen,
I’m using OS X 10.9.1 too, so at least that’s an apples-to-apples comparison. I duplicated your Trackpad settings on my MacBook Pro, but I’ve been unable to duplicate what’s happening on yours.
At this point, the finger can’t be definitively pointed at either software or hardware as the cause of the problem. If you have access to an Apple external trackpad, you could try using that to see if the problem lies with your internal trackpad. Otherwise, you could make a backup (if you haven’t been doing so already) and then boot into Recovery mode to try reïnstalling Mavericks, to see if software is the cause of the problem.
Helen,
the easiest way to make a backup is to buy an external hard drive (ideally with at least three times the capacity of your internal hard drive), connect it to your Mac, open the Time Machine pane in System Preferences, switch it on, and point it to your external disk as the backup destination — it will do the copying for you. Once it has made a complete copy, it will then do incremental backups automatically every hour or so for whatever has changed in the previous hour. If you “eject” and disconnect the external drive to take your Mac somewhere, and connect it again when you get back, the next backup will cover whatever has changed since the previous backup.
Thanks so much. It was difficult to even get the screenshots as the drop downs keep disappearing! I'm using OS X 10.9.1.
Helen
PRhelen,
are you using the trackpad, or an external mouse, or some other pointing device?
Hi Melophage
The track pad, but I never used to have this problem, and I haven't changed any of the settings.
Thanks for the suggestions. I'll give that a go. May be getting out of my technical depth - not sure how do to a back up but I'm sure I can find out.
H
Problem using drop down menus
