HT204233: Get help using Find My iPhone

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squeakroad
Level 1 (0 points)

Q: One of my kids iphones werelost  he did not have the find my iphone app on it nore does he rememember what his itunes account is or his itune account.  the account that was orginally set up on it was changed.  However I do have the orginl serial number. I

Is there a way to lock the phone. I have shut down the phone service but I think the phone itsef is still being used in wifi areas as a ipod.

 

any sugestions are helpful.

iPhone 4S, iOS 7.0.1

Posted on Jan 9, 2014 9:31 PM

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squeakroad

Q: One of my kids iphones werelost  he did not have the find my iphone app on it nore does he rememember what his itunes account ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 10, 2014 3:25 AM in response to squeakroad
    Level 10 (104,521 points)
    Apple TV
    Jan 10, 2014 3:25 AM in response to squeakroad

    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.