2 Replies Latest reply: Jan 10, 2014 4:24 AM by ek128
ek128 Level 1 (0 points)

Hi All,

I deleted by accident the profile of my iphone from itunes and cannot sync them.

After coping the last backup of my iphone 4s to my new iphone 5s, i de-authorized my iphone from my account.

the result is no synch with my itunes (on a new computer as well - i have authorized it) and all data is only on the mobile (apps, music etc).

any clue what to do?

thanks!


iPhone 4S, iOS 7.0.4, synched 5s with the backup from 4s
  • kaiveland Level 1 (50 points)

    you can recover your new iphone and setup it as new with your old 4s backup again

  • ek128 Level 1 (0 points)

    but it seems i have no iphone authorized at all. for this reason no backup avilable. However, as the new iphone is fully up to speed. It is just not synching with the itunes and itunes is not recognizing it in order to allow both sync and backup.

    i have just moved from one company to another so both computer and phone are new.