Mail Rules do not work

Question

Level 1

8 points

Mail Rules do not work

I have been trying to create mail rules to delete spam email with little to no success. Has anyone out there figured out a way to apply a rule to spam email?

Posted on Jan 10, 2014 6:34 AM

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Answer 1

judysings

Community Specialist

Jan 12, 2014 11:15 AM in response to wret audio

Hi wret audio,

Welcome to the Support Communities!

The article below may be able to help you with this. The best place to start filtering spam is at your email provider's website, before it even reaches your computer.

iCloud: Why am I getting junk mail (spam)?

http://support.apple.com/kb/ts4019

iCloud: Identifying and filtering junk mail

http://support.apple.com/kb/HT4899

Mail (Mavericks): Manage messages using rules

http://support.apple.com/kb/PH14906

Cheers,

- Judy

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Answer 2

wret audio Author

Level 1

8 points

Jan 12, 2014 1:05 PM in response to judysings

My issue is not with learning how to create rules or receiving spam, but the fact that I can not apply mail rules to messages received as spam. I need to receive all of my email (spam or not) due to false positives from the spam filter. I then need to apply rules to false negatives and positives. Please let me know what I can do to get mail rules to work correctly.

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