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Email error

112 Views 5 Replies Latest reply: Jan 10, 2014 12:54 PM by AmishCake RSS
Kimberly Jenkins Calculating status...
Currently Being Moderated
Jan 10, 2014 10:00 AM

My Iphone 4 has decided that i can no longer access my aol email . Says my User name or password are invalid and I have tried everything even deleting the app and reinstalling. Any suggestion?

iPhone 4
  • James Ward4 Level 7 Level 7 (23,070 points)
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    Jan 10, 2014 10:17 AM (in response to Kimberly Jenkins)

    What app are you using?

  • James Ward4 Level 7 Level 7 (23,070 points)
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    Jan 10, 2014 11:00 AM (in response to Kimberly Jenkins)

    Just the "Mail app" will do, but you emtioned that you had deleted adn reinstalled it, which you can't do with that app. Its built into theoperating system and can't be delted. I assume you mean you deleted the mail accounts and re-added them (which is a good start).  AOL mail can be a little finicky, based on what I have heard. I've never used it. Have you checked the AOL support website for any tips?

  • AmishCake Level 5 Level 5 (5,470 points)
    Currently Being Moderated
    Jan 10, 2014 12:54 PM (in response to Kimberly Jenkins)

    Is it possible someone could have hacked your AOL account and changed the password? Can you log in to mail.aol.com and get your mail?

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