Why won't my rented movies sync to my iPad?

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Level 1

0 points

Why won't my rented movies sync to my iPad?

I have rented movies within iTunes on my laptop and apparently synced them through iTunes to my ipad. They show up on itunes as being on my ipad but I cannot find them anywhere on my ipad. Neither in Videos, spotlight, or under purchases in iTunes. When syncing the purple video bar in iTunes increases for a brief time and then goes back down again nearly instantly, so that it is clear that nothing was actually synced.

I have checked that my Home Sharing is set to the same e-mail on both devices and I have tried rebooting the ipad after closing the video app on the iPad. I am up-to-date on all my OS and iOS. Both movies are HD but that should work on my ipad. Any suggestions?

iPad 2, iOS 7.0.4

Posted on Jan 10, 2014 11:11 AM

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Answer 1

Delgadoh

Level 4

1,481 points

Jan 12, 2014 12:59 PM in response to grudnick

Hey grudnick,

First, I would make sure you're moving the rental from your computer to the iPad using the following steps:

Connect the device and select it in iTunes.

Click the Movies button.

Select the movie, and then click Move.

After all movies have been moved, click Apply in the lower-right corner of iTunes.

You must be connected to the Internet to transfer a rented movie.

After you transfer a rental, it is removed from your iTunes library.

from: How to rent a movie from the iTunes Store on your computer

http://support.apple.com/kb/HT1390

Welcome to Apple Support Communities!

Have a good one,

Delgadoh

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