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Can no longer connect my B&W A7

Hello :


Recently bought Airpot Extreme and my A7 will no longer connect via AirPlay. Do not know what to do B&W tech support wrote me this:



If you are able to set up your A7 but, it will not work wirelessly network can you please try to make the following changes.


1. Change your wireless network radio mode to ‘802.11 g only’.


2. If still having issues, change the radio mode to a non-overlapping channel. Try either channel 1, 6, or 11.

Answer Link: http://compnetworking.about.com/od/wifihomenetworking/qt/wifichannel.htm


3. If you are using a dual band router, make sure the 5Ghz and the 2.4Ghz network does not have the same name (SSID).


I hope that this helps resolve the problem you are having. If however you are still encountering problems or have any further questions at all, then please do not hesitate to contact me and I'll be happy to help.


With kind regards


Neil Curtis

Bowers & Wilkins

Airport Time Capsule 802.11ac, Mac OS X (10.7.5)

Posted on Jan 10, 2014 8:22 PM

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Question marked as Best reply

Posted on Jan 11, 2014 10:52 AM

1. Change your wireless network radio mode to ‘802.11 g only’.

Unfortunately, you will not be able to do this with an 802.11ac AirPort Extreme or Time Capsule as this option has been removed from the AirPort Utility. You basically only have these base stations operating with a Radio Mode set to "Automatic." In theory, this should allow any 802.11 wireless client connect at the best data link speed available to them.


If your A7s require connecting to a "pure" 802.11g network, this may pose as a showstopper for using the 802.11ac base station.

2 replies
Question marked as Best reply

Jan 11, 2014 10:52 AM in response to Recayen

1. Change your wireless network radio mode to ‘802.11 g only’.

Unfortunately, you will not be able to do this with an 802.11ac AirPort Extreme or Time Capsule as this option has been removed from the AirPort Utility. You basically only have these base stations operating with a Radio Mode set to "Automatic." In theory, this should allow any 802.11 wireless client connect at the best data link speed available to them.


If your A7s require connecting to a "pure" 802.11g network, this may pose as a showstopper for using the 802.11ac base station.

Can no longer connect my B&W A7

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