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I purchased a movie, I paused the downloading, now it cant resume downloading.

RESUMED:


I purchased a movie, I paused the downloading, now it cant resume downloading.


first i must say that it was downloading properly and something happened so i had to pause the downloading, it was no longer than 30 seconds before i came back and resume it. However, as i clicked resume downloads, it would not allow me to. It said there was a problem with my internet connection. the connection was the same as before, and i troubledshoot and follow itunes guidelines but i was still unable to resume downloading, i tried my firewall, interet connection etc... i've even searched through discussions about this subject and i end up with no anwsers.


I live in Pennsylvaina, USA

I have a windows computer, hard drive is good.

I use firefox as my main internet provider.

my internet speed at the time of this situation was 425.9 Mbps AND i switch my internet server and it was 1000+ Mbps

the title of the movie: Chronicle

ANY HELP WOULD BE GREATLY THANKED!


BELOW IS AN SCREEN SHOT OF MY SITUATION!


User uploaded file

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Windows Vista, If possible, how do i get a refund?

Posted on Jan 10, 2014 11:25 PM

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I purchased a movie, I paused the downloading, now it cant resume downloading.

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