HT203167: If you see an exclamation point next to your items in iTunes

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klinkiddy

Q: i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes and i've also checked my itunes folder, still cant see the file. pls anybody who can help.

i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes and i've also checked my itunes folder, still cant see the file. pls anybody who can help.

iPhone 5, iOS 7.0.4

Posted on Jan 10, 2014 11:22 PM

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Q: i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes ... more

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  • by the fiend,

    the fiend the fiend Jan 11, 2014 7:07 AM in response to klinkiddy
    Level 6 (8,550 points)
    Jan 11, 2014 7:07 AM in response to klinkiddy

    Updates to iTunes and the iPhone are not donwloaded as a file that you then have to muck about with. The upodate should have downloaded and been applied, seemlessly if you clicked on an update option on the phone or in iTunes. There should be nothing for you to locate.

     

    You can check the phone in Settings/About to see what iOS version it is running, and also check iTunes for the same thing. In iTunes, press the ALT key, followed by the H andf then the C keys (that's Help/Check for Updates).

  • by turingtest2,

    turingtest2 turingtest2 Jan 11, 2014 7:16 AM in response to klinkiddy
    Level 10 (86,986 points)
    Apple TV
    Jan 11, 2014 7:16 AM in response to klinkiddy

    The downloaded file is probably stored at C:\Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates. In general it is probably best to "download and install" updates than download and then install later. Note that you cannot revert to the older firmware if you don't like the update, even if you have the old .ipsw files.

     

    tt2