Does Maverick support Image Capture app?

Since upgrading to Mavericks the Image Capture app does not work. When I open the app it says no camera or scanner connected. It worked fine with my HP printer/scanner before. I have downloaded the HP drivers for Mavericks but still nothing.

iMac, OS X Mavericks (10.9.1)

Posted on Jan 11, 2014 8:38 AM

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4 replies

Jan 11, 2014 9:06 AM in response to GeorgeKunzel

Yes, Image Capture still works in Mavericks. The old drivers and software no longer works in Mavericks and HP would really like to sell you a new printer/scanner instead of supporting the one that you have.


Start with > OS X Mavericks: Set up a printer


and try > OS X Mavericks: Reset the printing system


for additionally scanner support, see > Mac Basics: Using a scanner


Then if none of the above articles help, you may need > Gutenprint for Mac OS X

Jan 11, 2014 11:39 AM in response to GeorgeKunzel

Try:

  1. uninstall all the HP printing and scanning software on your Mac
  2. reset the printing system again
  3. do a factory reset on the printer. Check the manual for how.
  4. try image capture again.
  5. If that doesn't work, see if there's updated. HP scanner software on their website.


VueScan is another option. VueScan Scanner Software for Windows 8, Mac OS X 10.9 (Mavericks), Linux, iPhone, iPad, iPod, Android

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Does Maverick support Image Capture app?

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