HT203343: Resolve printer issues on your Mac

Learn about Resolve printer issues on your Mac

klineomite

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Q: I updated my MacBook Pro to OS X Mavericks and now my computer won't communicate with my Brother Hl-2040 printer. The USB cord is new and the printer works perfectly. What should I do?

I updated my MacBook Pro to OS X Mavericks and now my computer won't communicate with my Brother Hl-2040 printer. The USB cord is new and the printer works perfectly. What should I do?

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.1)

Posted on Jan 11, 2014 9:07 AM

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Q: I updated my MacBook Pro to OS X Mavericks and now my computer won't communicate with my Brother Hl-2040 printer. The USB cord is ... more

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by den.thed,

den.thed Jan 11, 2014 9:11 AM in response to klineomite
Level 7 (27,430 points)

Jan 11, 2014 9:11 AM in response to klineomite

Start with > OS X Mavericks: Reset the printing system

If that doesn't help, see > OS X Mavericks: Set up a printer
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by klineomite,

klineomite Jan 11, 2014 9:16 AM in response to den.thed
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Jan 11, 2014 9:16 AM in response to den.thed

Thank you for the suggestions. I have gone through all of these steps, and my Mac still won't connect to my printer. I know the USB cable is fine because it prints from my other computer. I can't seem to locate the problem.
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by den.thed,

den.thed Jan 11, 2014 9:38 AM in response to klineomite
Level 7 (27,430 points)

Jan 11, 2014 9:38 AM in response to klineomite

Does > Brother Solutions Center: HL-2040: Downloads: United States help...?
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by John Blanchard1,

John Blanchard1 Jan 12, 2014 7:40 AM in response to klineomite
Level 5 (5,243 points)

Jan 12, 2014 7:40 AM in response to klineomite

Try deleting the printer and the /Library/Printers/Brother folder and reinstalling using software update or http://support.apple.com/kb/DL894.
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HT203343: Resolve printer issues on your Mac

Q: I updated my MacBook Pro to OS X Mavericks and now my computer won't communicate with my Brother Hl-2040 printer. The USB cord is new and the printer works perfectly. What should I do?

All replies Helpful answers

by den.thed,

by klineomite,

by den.thed,

by John Blanchard1,

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Helpful answers