HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

tania103

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Q: Removing data from dead phone!

My iPhone will not charge so is completely dead. I have been asked to remove all of my data prior to sending it back to Apple, how do I do this if I can't access my phone??

iPhone 4S

Posted on Jan 11, 2014 9:38 AM

I have this question too

Q: Removing data from dead phone!

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by brad805,

brad805 Jan 11, 2014 9:52 AM in response to tania103
Level 5 (7,345 points)

Jan 11, 2014 9:52 AM in response to tania103

You cannot, but Apple is a very reputable place, so there is nothing else you can do.
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by tania103,

tania103 Jan 11, 2014 12:18 PM in response to brad805
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Jan 11, 2014 12:18 PM in response to brad805

Ok thanks for taking the time to reply, didn't think there would be, but thought I'd ask just in case I'll have to put my faith in Apple!
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by Sam Hanlon,

Sam Hanlon Jan 11, 2014 12:22 PM in response to tania103
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Jan 11, 2014 12:22 PM in response to tania103

The First thing the depot does when they get your phone is whipe it the article is an umbrella instruction for all situations anything you cannot do, do not worry
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by tania103,

tania103 Jan 12, 2014 1:08 PM in response to Sam Hanlon
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Jan 12, 2014 1:08 PM in response to Sam Hanlon

Thanks Sam
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HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Q: Removing data from dead phone!

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by brad805,

by tania103,

by Sam Hanlon,

by tania103,

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