MBilleB
Level 1 (0 points)

Q: AirDrop won't work

Hi,

 

I'm using a MacBook Pro Retina, medio 2012

 

I have been using AirDrop on this machine previously, but now it won't work.

 

Problem: When I click AirDrop in the finder window, it opens and shows my own computer - and nothing else. Nearby  computers, Iphones and Ipads doesn't occur, nor will my computer show up on these devices.

 

Any suggestions?

 

Best regards.

MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.1)

Posted on Jan 11, 2014 12:32 PM

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MBilleB

Q: AirDrop won't work

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  • by judysings,

    judysings judysings Jan 13, 2014 11:40 AM in response to MBilleB
    Community Specialists
    Jan 13, 2014 11:40 AM in response to MBilleB

    Hi MBilleB,

     

    Welcome to the Support Communities!

     

    The article below may be able to help you with this.

    Click on the link to see more details and screenshots. 

     

    Mac Basics: AirDrop helps you share items with others nearby

    http://support.apple.com/kb/ht4783

     

    If you don't see nearby users in AirDrop

    When you select AirDrop, OS X looks for other Macs that are close by and also using AirDrop. If you don't see someone in the AirDrop window:

    • Make sure Wi-Fi is turned on at both computers. Although you don't have to connect to a specific network, Wi-Fi needs to be turned on to transmit and receive files wirelessly.
    • Make sure that the recipient has selected AirDrop in the Finder. If you don't see this option in the Finder, refer to the Additional Information section of this article to make sure the computer is compatible with AirDrop.
    • Try moving the computers closer to each other. AirDrop is designed to work within a range of approximately 30 feet (9 meters). If you need to send a file to someone further away, consider using File Sharing, iCloud or email instead.

    Additional Information

    AirDrop requires that both Mac computers include Wi-Fi hardware that supports AirDrop mode. Both Mac computers need to have OS X Lion or later installed.To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.

     

    iOS: Use AirDrop to wirelessly share content

    http://support.apple.com/kb/ht5887

     

     

    Cheers,

     

    - Judy

  • by MBilleB,

    MBilleB MBilleB Jan 13, 2014 3:34 PM in response to judysings
    Level 1 (0 points)
    Jan 13, 2014 3:34 PM in response to judysings

    Thanks for Your reply Judy,

     

    Unfortunately all the above facts are fulfilled, but nothing happens?

     

    Mickael

  • by babowa,

    babowa babowa Jan 13, 2014 3:40 PM in response to MBilleB
    Level 7 (31,900 points)
    iPad
    Jan 13, 2014 3:40 PM in response to MBilleB

    You mentioned that it does not see iPads, etc?

     

    Well, Airdrop is only supported from Mac OS > Mac OS and from iOS > iOS.

     

    Mac OS > iOS is NOT supported. No idea if it ever will be.

  • by MBilleB,

    MBilleB MBilleB Jan 13, 2014 9:29 PM in response to babowa
    Level 1 (0 points)
    Jan 13, 2014 9:29 PM in response to babowa

    I am running iOS 7.0.4 (the newest)

     

    Mickael

  • by babowa,

    babowa babowa Jan 13, 2014 10:11 PM in response to MBilleB
    Level 7 (31,900 points)
    iPad
    Jan 13, 2014 10:11 PM in response to MBilleB

    The iOS version does not matter - Airdrop does not work between iOS and Mac OS.

     

    See this:

     

    You can't use AirDrop on iOS to share with OS X users, and OS X users can't use AirDrop to share  with  iOS devices.

     

    from this Apple site:

     

    http://support.apple.com/kb/HT5887

  • by sands502,

    sands502 sands502 May 12, 2014 12:35 PM in response to MBilleB
    Level 1 (0 points)
    May 12, 2014 12:35 PM in response to MBilleB

    This is a useless feature.  I have the newest iphones, ipad mini's and wifi with blue tooth on and it never finds another user.  And I also have the newest ios operating system.