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jsimard

Q: I can`t see the airplay Icon on my ipad when trying to wactch video with apple tv

I lost the airplay icon on my ipad 3 , can`t see the icon when trying to watch a video..The software on the ipad and apple tv2 are up to date and they are on the same network. Any solution to this problem? Thanks

AppleTV 2, iOS 7.0.4

Posted on Jan 11, 2014 3:46 PM

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Q: I can`t see the airplay Icon on my ipad when trying to wactch video with apple tv

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  • by mario49,

    mario49 mario49 Jan 13, 2014 6:53 AM in response to jsimard
    Community Specialists
    Jan 13, 2014 6:53 AM in response to jsimard

    Hello jsimard,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    iOS: Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215?viewlocale=en_US

     

    If the AirPlay icon doesn't appear

    Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.

    If you are still unable to see the AirPlay icon  , try one of the following steps:

    • If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
    • Check Internet or network connectivity on all affected devices.
      • Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
    • If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).

     

     

    Best of luck,

    Mario