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Mustek 2400 installation

Hi

Have just purchased a Mustek ScanExpress A# USB 2400 Por and cant seem to install it. I'm on a 2.4ghz imac running 10.6.8. I'm on image acquire, have installed the drivers for this os, the scanner name appears in the ImageAcquire drop down box, but when i click on it it says scanner not connected. I know the scanner works because i took it into work and tried it on a similar system and it worked. Any hints ot there on why it's not talking to my mac?

Thanks

iMac 2.4ghz 20", Mac OS X (10.5.6)

Posted on Jan 11, 2014 7:28 PM

Reply
1 reply

Jan 12, 2014 11:46 AM in response to adlib_001

http://www.penciljack.com/forum/showthread.php?117283-Mustek-A3-2400-pro-and-CS6 -on-a-Mac

may have the solution you need. Image Capture has a preference for TWAIN which may help if you don't have Photoshop.


If none of the driver options on my FAQ*:


http://www.macmaps.com/macosxnative.html#SCANNER list their company, contact them directly.


http://www.mustek.com/mustek/ContactSupport.php


Their website does not show Macintosh drivers, and the built-in drivers on Mac OS X don't list them either:


http://support.apple.com/kb/HT3669

Mustek 2400 installation

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