HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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Helpful answers
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Jan 11, 2014 8:59 PM in response to norma150by randers4,Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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Jan 11, 2014 9:00 PM in response to randers4by norma150,I've tried doing that but its not doing anything.
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Jan 11, 2014 9:01 PM in response to norma150by randers4,Did you hold it for up to 30 seconds to see if the Apple logo would appear?
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Jan 11, 2014 9:03 PM in response to randers4by norma150,Yes, i've tried twice already. Any other suggestions?
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Jan 11, 2014 9:06 PM in response to norma150by randers4,Try resetting it while it's connected to your charger. If it won't, you can try restoring it but you may have to force it into recovery mode to do so (see http://support.apple.com/kb/ht1808). If you can't, make an appointment with the Genius bar at the Apple store to have them take a look at it.