i have forgotten password on ipod and need to wipe and restore but can't figure it out. Help??

I have forgotten my ipod password and need to wipe and restore but don't know how to. Help??

iPod touch

Posted on Jan 11, 2014 9:29 PM

Reply
1 reply

Jan 12, 2014 2:49 AM in response to JenVogt

Forgotten Screen-Lock Passcode

Connect the iOS device to your computer and try to make a backup

iOS: How to back up

Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i have forgotten password on ipod and need to wipe and restore but can't figure it out. Help??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.