Why my Apogee product (DUET) isn't compatible with Mac OS X Mavericks (10.9.1)?

Question

Level 1

0 points

Why my Apogee product (DUET) isn't compatible with Mac OS X Mavericks (10.9.1)?

I have just bought an iMac (Processor 3.5 GHz intel Core i7) with OS X 10.9.1 and installed Logic Pro X for enhancing my home studio potential but it doesn't work with both Apogee Duet and Zoom R16 so now I cannot record any real instrument now!

I have already tried to install the most updated driver for the DUET FireWire without success.

I have also tried to contact Zoom Japan customer service but haven't got any feedback yet.

Does anybody know how to sort those issues out?

Thanks

ciao Mauro

Logic Pro X, OS X Mavericks (10.9.1)

Posted on Jan 12, 2014 2:00 AM

Reply

Answer 1

Best reply

Antonio Rocco

Level 6

12,278 points

Jan 12, 2014 8:44 AM in response to Mauro68

HI

I think you may have posted in the wrong forum because as far as I can see your question has nothing to do with OS X Server?

Repost here instead where you're more likely to get the support you want:

https://discussions.apple.com/community/professional_applications/logic_pro

HTH?

Tony

Reply

Answer 2

Jan 12, 2014 5:43 PM in response to Mauro68

I also have a Duet and it's running fine with Mavericks.

So you can take comfort that it's not impossible.

But wait- you said your Duet uses Firewire? Mine uses USB.....if yours really is a firewire version (older?) maybe there's an issue there.

-mk

Reply

Answer 3

Mauro68 Author

Level 1

0 points

Jan 13, 2014 8:37 PM in response to Mike Kaplan

Hi Mike,

Yes, you are right, I have the older DUET version using Firewire, so I've tried to sort this issue out using an Apple Thurnderbolt/Firewire adapter.

http://store.apple.com/us/product/MD464ZM/A/apple-thunderbolt-to-firewire-adapte r

Is your Duet working well with both OS X 10.9.1 and Logic?

I have updated the driver (http://www.apogeedigital.com/drivers/DUET/Duet_OSX10.9.dmg) but still Duet is not working with both Logic Pro X and Logic.

Thanks

Ciao

Mauro

Reply

Answer 4

Mauro68 Author

Level 1

0 points

Jan 13, 2014 8:38 PM in response to Antonio Rocco

Hi Rocco,

thanks for your suggestion.

Ciao Mauro

Reply

Answer 5

Jan 14, 2014 11:21 AM in response to Mauro68

Apogee have stated that their OS X 10.9 driver for the older Firewire Duet is currently not compatible with OS X 10.9.1 and they are working on a new driver to correct this issue.

Their advice currently is not to update to 10.9.1...... until new drivers are released.

Tip: Never update anything unless you know for sure there are compatible drivers for your audio interface... especially when using audio devices that are known to have had such issues in the past... with previous OS X updates!

Reply

Answer 6

Mauro68 Author

Level 1

0 points

Jan 15, 2014 12:14 AM in response to The Art Of Sound

Thanks for your explanation and tip!

Ciao Mauro

Reply