HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
Kward11

Q: Battery not charging or moving from 1%.

Today, my phone was on 40% and all of a sudden it started dropping extremely quickly to 1% in a matter of a few minutes without me even using it. I then turned it off, in hope that when i turned it back on it would be fixed. It just stayed off and showed me the low battery symbol. So i put it on the charger and it took half an hour or more to turn on and when it did it remained on 1% and hasn't moved since. Please help?!

iPhone 4S, iOS 7.0.4

Posted on Jan 12, 2014 3:24 AM