gpanozzo

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Q: Everytime I install itunes on my windows 8.1 64 bit my optical drive stops working.

Eveytime I install itunes my oiptical drive stops working

Windows 8

Posted on Jan 12, 2014 5:27 AM

I have this question too

Q: Everytime I install itunes on my windows 8.1 64 bit my optical drive stops working.

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Helpful answers

by Allen A,

Allen A Jan 14, 2014 9:14 AM in response to gpanozzo
Community Specialists

Jan 14, 2014 9:14 AM in response to gpanozzo

Hello gpanozzo,

We've an article that can help get your disc drive working correctly again.

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308

Cheers,
Allen
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