HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Q: I have forgotten the answers to my security questions, how do I retrieve them?
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Jan 12, 2014 6:08 AMby King_Penguin,If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
