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when i download rented movies they download more quickly than they used to and now when I want to play them all I have is a black screen. Can anyone help?

when i download rented movies they download more quickly than they used to and now when I want to play them all I have is a black screen. Can anyone help?

MacBook Pro, Windows XP

Posted on Jan 12, 2014 8:41 AM

Reply
1 reply

Jan 14, 2014 10:37 AM in response to jo1gypsy

Hi jo1gypsy,


Thanks for using Apple Support Communities. This article has steps you can take for video playback issues in Windows XP:


iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386


If this is not helpful, please reply with additional information about the situation such as exact error messages or OS and software versions.


Cheers,

- Ari

when i download rented movies they download more quickly than they used to and now when I want to play them all I have is a black screen. Can anyone help?

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