Last night when first opened the nano, it was working fine but did have a low charge. This morning it will not turn on as well as not charge. Seems defective to me but would like opinions.
THANK YOU!
iPod nano (7th generation)
Hello ArcticChild,
I would be concerned too if my iPod nano had a black screen. I recommend following the steps below:
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ.
I found this information in the following article for the 6th generation iPod nano. The steps are the same, except I updated the second step with the reset for the 7th generation iPod nano:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
http://support.apple.com/kb/ht1320
Thank you for using Apple Support Communities.
Best,
Sheila M.
My nano will not turn on and will not charge. Any ideas?
