Q: Bought iTunes card and it won't redem when I put code in

What happens when you try to redeem it, are you getting any error messages ? If this page doesn't help and whatever the problem is is something that only iTunes Support can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes