HT5312: Add or change an Apple ID rescue email address
Learn about Add or change an Apple ID rescue email address
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Helpful answers
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Jan 12, 2014 1:55 PM in response to yandrihernandezby Kappy,Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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Oct 18, 2014 1:54 AM in response to Kappyby rodbob1,Thank you for copying and pasting. We already know that. THAT'S why we came here to asking. There is NO where asking me to put in a rescue email address, so THAT doesn't help. No link either. But thanks for letting us know what we already found in FAQ.
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Oct 18, 2014 2:05 AM in response to rodbob1by King_Penguin,You cannot put a rescue email address without answering your questions - if you hadn't put one on your account when you could remember your answers to your questions then you will have to contact support.
Have you clicked on the link in step 3 and contacted support in your country ? If your country isn't on that page then see if you can click on the link in point 4 and contact support via that form.