skyesapple

Q: I can't get my new printer to connect to my laptop wirelessly, it only works with a USB cable, any suggestions?

I'm not the smartest computer savvy person....I have a Macbook Pro recently updated to OSX 10.9 Maverick, needed a new printer, added an HP OFficejet Pro 8600, followed all the directions correctly and installed the their CD, followed all directions and it will not work wirelessly, only with a USB cable....have called HP but honestly after waiting 3 times well over 20 minutes each I stopped trying. Any suggestions for a beginner?

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Jan 12, 2014 2:24 PM

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Q: I can't get my new printer to connect to my laptop wirelessly, it only works with a USB cable, any suggestions?

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  • by judysings,

    judysings judysings Jan 14, 2014 11:27 AM in response to skyesapple
    Community Specialists
    Jan 14, 2014 11:27 AM in response to skyesapple

    Hi skyesapple,

     

    Welcome to the Support Communities!

     

    Below are some basic troubleshooting steps for setting up a printer.  You may have to download a driver from the HP website for Mavericks 10.9 for this specific printer.

     

    OS X Mavericks: Set up a printer

    http://support.apple.com/kb/PH14143

     

    OS X: Connecting a Wi-Fi printer to your Wi-Fi network

    http://support.apple.com/kb/HT3500

     

    Adding a Wi-Fi printer that lets you select a Wi-Fi network via the printer's built-in controls or screen

    Note: Some Wi-Fi printers may not ship with Wi-Fi networking turned on. Consult the documentation that came with the printer for information about enabling Wi-Fi on the printer.

    If you can choose a Wi-Fi network via the Wi-Fi printer's built-in touchscreen/buttons/controls, follow these steps. If you are not sure, consult the documentation that came with your printer or that can be accessed on the manufacturer's support website.

    • Using the printer's built-in touchscreen/buttons/controls, select your Wi-Fi network. If prompted, enter the Wi-Fi password needed for the printer to join the Wi-Fi network. Your Wi-Fi printer should then be connected to your Wi-Fi network. Refer to your printer documentation or contact the printer vendor for details and support.

     

    • In OS X, add the printer via the "Add Printers" dialog box, or select it from the list of "Nearby Printers" found in the "Printer:" pop-up menu in your print sheet.  See this article for details about how to add a printer.

     

    Troubleshooting printer issues in OS X

    http://support.apple.com/kb/TS3147?viewlocale=en_US

     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy