You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to delete files on desktop

My older brother lives in a nursing home where he uses his MacBook running (I think) Leopard. He is not too computer savvy and I continually have to "fix" things on his computer that he has messed up, which I'm happy to do.


He has two files on his desktop -- an empty folder and a .jpg downloaded off the Internet -- that I can't delete. When I try to move them to the Trash I am asked for his system password which I enter, to no avail. In "Get Info" the files don't appear to be locked or anything, and Read/Write permissions are checked for both. I have tried everything I know to delete these files but can't. They're not hurting anything -- but I'd just like to be able to delete them in an effort to keep his desktop organized.


Is there some way to "force delete" these files. Thanks for any help.

Mac mini, OS X Mavericks (10.9), 8 gigs RAM

Posted on Jan 12, 2014 3:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2014 6:13 AM

Do the following very carefully. Items will be deleted immediately and not put in the Trash.


1 - Open Terminal


2 - Copy and paste the following to the Terminal window


sudo rm -r


3 - press the space bar


4 - drag an unwanted file or folder to the Terminal window


5 - hit return key


6 - supply an admin password when asked


7 - hit return key again

20 replies
Question marked as Top-ranking reply

Jan 13, 2014 6:13 AM in response to William Kruidenier

Do the following very carefully. Items will be deleted immediately and not put in the Trash.


1 - Open Terminal


2 - Copy and paste the following to the Terminal window


sudo rm -r


3 - press the space bar


4 - drag an unwanted file or folder to the Terminal window


5 - hit return key


6 - supply an admin password when asked


7 - hit return key again

May 11, 2017 12:26 PM in response to William Kruidenier

I have the same problem. It's an RAR file with a question mark as the name that appeared there after I was trying to "unzip" RAR files. I was able to delete everything else, but this file still appears on the desktop. It will not delete no matter what I do. I have tried what Neville Hillyer suggested, and even that comes back with "no such file or directory."


Anyone have a suggestion?


Many thanks!


P.S. I read some of the earlier suggestions and just checked, and my desktop is not locked.

Oct 5, 2015 1:43 AM in response to William Kruidenier

I had the exact same problem - followed all of these tips and nothing solved my problem - by complete accident i then discovered i couldn't save a folder to the desktop either (I know you shouldn't really clutter the desktop so no lectures please)

When i investigated the unable to save problem and waded through all the lectures on why you shouldn't i eventually found someone who had actually read the guys issue and he suggested the following.


Right click on the desktop, go to get info and check that the desktop isn't locked


Really - can it be this simple a fix - well yes it was now i can delete the old folders no problem


Hope this helps

Unable to delete files on desktop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.