Q: Cannot delete voicemails

I finally installed the ios7 update to my iPhone 4. I am having the same issues as everyone else who mentioned the voicemail screen freezing, unable to delete and white screen when selecting voicemail. I tried the suggestions noted by various uses but they didn't see to help. Any ideas?

Thanks, Jules

iPhone 4, iOS 7.0.4

Posted on Jan 12, 2014 3:56 PM

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Q: Cannot delete voicemails

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by jason269,

jason269 Jan 14, 2014 6:24 AM in response to Jules G
Community Specialists

Jan 14, 2014 6:24 AM in response to Jules G

Hello, Jules G.

Thank you for visiting Apple Support Communities.

Try closing all open applications in multitasking and power cycling the device. Test accessing and deleting unwanted voicemail messages. Next, try clearing out any deleted voicemail messages that show still on the device. If the issue persists, try the steps in the second article below.

iOS: Force an app to close
http://support.apple.com/kb/ht5137

iPhone: Troubleshooting voicemail
http://support.apple.com/kb/TS4430

Cheers,

Jason H.
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