HT204087: About Windows Migration Assistant

Learn about About Windows Migration Assistant
philipbi

Q: using Migration Assistant on Windows 7 64bit PC causes "an error occured while preparing your information for transfer" immediately following mac/pc passcode handshake

trying to migrate files from Windows 7 PC to brand new MacBook Pro 15" using Apple Migration Assistant App. 

I start the migration app on both the PC and MAC but error is encountered.

 

PC Error: ""an error occured while preparing your information for transfer""

migrationAssistantError.png

 

There is no explanation to why this error occurs.

 

The error is reproduces 100% of the time when:

  1. PC app starts and takes longer than 30sec for MAC app to push Passcode
  2. OR if MAC app pushes the passcode quick enough, the app will begin searching PC directories for back-up items, then in about 30 seconds it throws same error on PC.

 

  • Firewall and Anti-Virus: Turned OFF
  • Network Connection: WiFi or Thunderbolt Ethernet Gigabit
  • MacBook Pro has established NETWORK between Mac and PC.  I am able to view all volumes on PC from the Macbook.

 

What is the trick to get this to work?  I expected a much smoother migration exprience from the Apple Family of products.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Jan 12, 2014 4:16 PM