twomm

Q: I don't know OS admnistrator or password.

I don't know administrator or password for my macbook. I bought it used without restore disc.  How can I get new user name and password?  Thanks

MacBook (13-inch), Mac OS X (10.6.8)

Posted on Jan 12, 2014 4:20 PM

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Q: I don't know OS admnistrator or password.

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  • by BDAqua,

    BDAqua BDAqua Jan 13, 2014 10:31 AM in response to twomm
    Level 10 (123,618 points)
    Jan 13, 2014 10:31 AM in response to twomm

    You're really going to need a Restore or Install Disc sooner or later...

     

    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273

     

    Other countries...

    http://support.apple.com/kb/HE57

     

    It looks like they might still have it...

     

    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

     

    Once you have a disc...

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

     

    2. When your computer finishes starting up from the disc, choose Utilities from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

     

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access the Menubar at top.

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Reset Password from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Reset Password.

     

    Other option is to contact the seller.