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User profile for user: Schaisson
Schaisson Author
User level: Level 1
3 points

Apple TV sound cuts out

After latest update, Apple TV Netflix Audio cuts out every 20 seconds. Sound works good for other Apple TV apps.

AppleTV 2, iOS 6.0.2, Internet is good, video is good

Posted on Jan 12, 2014 6:12 PM

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User profile for user: jason269
jason269
User level: Community Specialist

Posted on Jan 15, 2014 7:44 AM

Hello, Schaisson.


Thank you for the question. I have experienced this issue as well recently. Try the troubleshooting steps in the attached article. However, what worked for me was power cycling the Apple TV by unplugging the power cable and plugging it back in.


Apple TV: HDMI audio stops working

http://support.apple.com/kb/TS2090


Cheers,


Jason H.

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User profile for user: jason269
jason269
User level: Community Specialist

Jan 15, 2014 7:44 AM in response to Schaisson

Hello, Schaisson.


Thank you for the question. I have experienced this issue as well recently. Try the troubleshooting steps in the attached article. However, what worked for me was power cycling the Apple TV by unplugging the power cable and plugging it back in.


Apple TV: HDMI audio stops working

http://support.apple.com/kb/TS2090


Cheers,


Jason H.

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Apple TV sound cuts out

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