HT201371: Use Touch ID on iPhone and iPad
Learn about Use Touch ID on iPhone and iPad
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Helpful answers
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Jan 12, 2014 6:18 PM in response to Raiderxtremeby ChrisJ4203,I have not experienced this issue at all with my 5S. I have the same ones that I added when I activated the phone. Did you restore this phone from a backup? Have you had any other issues with the phone since you have had it? Have you tried moving your finger around in different locations when trying to unlock it? Maybe you are not getting enough movement when registering the prints for the scanner.