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Jan 15, 2014 8:56 AM in response to raptor143644by jason269,Hello, raptor143644.
Thank you for the question. You may find these articles helpful in troubleshooting the issue with your optical drive.
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Cheers,
Jason H.
