Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

paulamary4 Author

Level 1

0 points

How do I deauthorize two dead computers from my 5 allowed iTunes account?

How do I deauthorize two computers, from the five we are allowed, if those computers are dead? Would I lose data if I deauthorized all, then logged back in and authorized our three working computers? We have our music backed up in to the Cloud, so it is on the iPad and our iPhones, but I do not want to lose it on the three computers that work fine.

Any detailed instructions would be helpful - new to this.

iTunes-OTHER, Windows 7

Posted on Jan 12, 2014 8:53 PM

Reply

3 replies

Level 9

57,562 points

Jan 12, 2014 8:54 PM in response to paulamary4

If you no longer have, or access to, the computer(s) you want to deauthorise,

Log in to iTunes, go to "view your account info" on the itunes store,

Deauthorise all five,

(Please Note: this can only be done Once every 12 months)

Then re-authorize your current Computer(s) one at a time..

Authorise / Deauthorise About > http://support.apple.com/kb/HT1420

No Content will be lost

Reply

Level 10

726,905 points

Jan 12, 2014 8:54 PM in response to paulamary4

1. Use the Deauthorize All function.

2. The data won't be lost. Neither the copies on the cloud nor on the iOS devices should be considered backups.

(97815)

Reply

Apr 18, 2015 10:23 PM in response to Niel

This has happened to me but my account says only one computer has authorization but yet my phone says I have one over.???

Reply

How do I deauthorize two dead computers from my 5 allowed iTunes account?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up