Cant connect to itunes store to purchase in game gems.

I want to buy gems for the Clash of clans app, but it says i canoot buy them because it cant connect to the i tunes store. i tried turning off the app and redownloading the app . what can i do?

iPhone 4, iOS 7.0.4

Posted on Jan 13, 2014 12:17 AM

Reply
2 replies

Jan 15, 2014 11:58 AM in response to Kickrocksg

Hey Kickrocksg,


First, I would run through the recommended troubleshooting steps for issues connecting to the iTunes Store here:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


Also, I would double check and make sure that your iPhone will allow in-app purchases:

Go to Settings > General > Restrictions and check that In-App Purchases is ON.

via: iOS: Understanding Restrictions (parental controls)

http://support.apple.com/kb/HT4213


Welcome to Apple Support Communities!


Regards,

Delgadoh

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant connect to itunes store to purchase in game gems.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.