iPhone5 Mid frame replacement

Hello everyone. I purchased my iphone5 from Hong kong 6 months ago. But the middle frame of my iphone has been damaged and i want to replace it.


Do Apple store provide a middle frame replacement service for those iphone which purchased in other countries?


if they don't, should i buy a middle frame from internet and replace in normal phone store? Is it high risk?

iPhone 5, iOS 7.0.4

Posted on Jan 13, 2014 5:12 AM

Reply
1 reply

Jan 13, 2014 7:32 AM in response to Ho Lim

Apple does not repair parts of the phone. If your phone has been damaged and this is not covered by the warranty, you'll have to pay for a replacement.


What type of damages are not covered by my warranty?

Apple's Limited Warranty for iPhone excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details.

An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.

If your iPhone is not eligible for warranty service, you may wish to contact your carrier for other options.


Out-of-Warranty Service

If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

iPhone model Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4S $199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.

When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.


copied from Apple - Support - Service Answer Center

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iPhone5 Mid frame replacement

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