Unable to set date and time from network

Welcome to the Apple Community Cruz.

Assuming this is not the first time you have used your Apple TV

1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

I'm doing my best but totally out of my depth. I am replacing my old Apple TV with the latest one. I can't recall ever being so disappointed with Apple.