Mac OS X 10.7.5 stuck in a "loop"

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Mac OS X 10.7.5 stuck in a "loop"

Please HELP!

Since yesterday I can't log in to the administrator, I didn't downloaded anything from the internet or installed a new program. I enter the password of the Admin (it's correct!) then the screen goes light grey, and a few seconds later back to the login page, and this happens in a loop!. I can get into the guest user but not where all my files are. I read all the discussions of the forum about this topic but please, I don't know where to begin. I've made a software update of Lion today but still in the loop.

Can please anybody help me? Thanks a lot.

MacBook Pro, Mac OS X (10.7.5)

Posted on Jan 13, 2014 6:14 AM

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Answer 1

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CarlAVII

Community Specialist

Jan 15, 2014 11:23 AM in response to EmaMol

Hello EmaMol,

You may try booting into Safe Boot, then isolating any login items you may have set up.

OS X: What is Safe Boot, Safe Mode?

http://support.apple.com/kb/HT1564

OS X Lion: The Login Items pane of Users & Groups preferences

http://support.apple.com/kb/PH4602

Cheers,

Allen

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Answer 2

EmaMol Author

Level 1

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Jan 22, 2014 6:14 AM in response to CarlAVII

Hello Allen,

I did what you suggest and also almost everything what in this link is http://support.apple.com/kb/TS2570

Finally I made and appointment on Apple Genius Bar and they found that the only solution was to update the Os X to Mavericks and that solved the problem, now I can go into the Administrator.

Thanks a lot for your answer.

Have a good day.

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