problem using docking station with ipod 5th generation

Question

problem using docking station with ipod 5th generation

just bought an ipod touch, 5th generation, with the Lightening connector. Bought an Acoustic solutions docking station with the same small lightening connector but when I dock I can only charge the ipod and not play music through the docking station. Does anyone have same problems playing music with a 5th generation ipod that has the new small lightening connector?...I bumped into someone at Argos who said they are having the same problem not being able to play music from the new iphone 5 that has the lightening connector and even if you use a adaptor to make it 30 pin connector compatable it still doesnt work, any help will be appreciated, thanks

iPod touch, 5th generation with small lightenin

Posted on Jan 13, 2014 11:02 AM

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Answer 1

lllaass

Level 10

210,513 points

Jan 13, 2014 11:22 AM in response to kevin_jones243

Does Acoustic Solutions say it will work with your model iPod and iOS 7.0.4?

Have you went to their support site?

Sometimes this works

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

Sometimes an iOS updates breaks compatibility and yo will have to wait for iOS update or an update to the dock's firmware.

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Answer 2

Jan 13, 2014 1:02 PM in response to lllaass

Thanks for the advice, I tried resetting the ipod as you suggested, and also checked 5th Generation ipod compatability is listed in the Acoustic solutions docking station manual, which it is. Unfortunatel even after re-setting the iPod it still wont play through the docking station speakers. When I first tried this the other day, after a lot of "fiddling round" I managed to get sound coming out of the speakers, I have no idea how I managed to do this and unfortunately it then stopped working and I am still in that position today. I am at the point of wondering whether these Lightening connectors actually work or not? perhaps I should go back to the shop and swap for a new 4th Generation iPod that has the standard 30 pin socket connection, but it seems a bit silly if Apple have brought a new iPod out that will only charge up when plugged into the docking station and not actually play music through the docking station speakers. Any more thoughts/ideas on what I could try would be most welcome, Thanks

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