Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod Classic 5th Gen - possible HD fault

Hi so I have a 5th gen iPod Classic 80GB which has been working fine since I bought it second hand.


Yesterday however it was not responding and I connected it to my laptop to resolve the issue and it came up as corrupted. I have had to put it into Disk Mode, followed by fully restoring it to factory settings.


this process has taken a long time to get to but eventually went through fully. now however it is fully restored when disconnected from my laptop. as soon as i plug it into my laptop it shows the screen status saying "Connected - Eject before disconnecting.". however instead of displaying the charger connection picture it shows the rotating sync symbol as if it is syncing, but this isnt the case.


just for reference the ipod also does not appear in itunes when it is connected to the laptop but does show up in my desktop as a removable disk. in addition, the ipod works as if it were new when disconnected.


everytime I disconnect the ipod and reconnect it to my laptop it repeats the process saying the ipod needs to be restored to factory settings even though i have just completed this process.


I have done some research on apple support and read about how to access the test mode on the iPod which shows diagnostics.


I have been at it for a fews hours now to resolve the issue but I am out of ideas of what to do.


could anyone help me with this rather frustrating problem?



many thanks,


Johnny

iPod classic, 5th Gen

Posted on Jan 13, 2014 1:59 PM

Reply
2 replies

Feb 8, 2014 6:38 AM in response to compton-tech

I have a similar prob 5th or 6th gen 120GB classic, been working fine regular conection to PC and alway keep the

software up to date.


After latest itunes upgrade first time connect ipod PC said need to be formatted itunes had it as a possible

corruption, did factory restore but still get the same error messages. Once disconeected ipod seems almost new

as can set menus etc but obv all music wiped in the restore.


done a full re-install of latest itunes with live apple support but still get same PC and itunes error messages.


I hope this isnt a glitch with new version of itunes.


I purchased ipod in 2009 so I can get a replacement from point of purchase under"Consumer Law" as a "known hardware issue" supposedly. Or pay £90.00 ish and have the same thing done thru apple shop or approved

service centre. Or get a new one but surely if more of these issues come about now then maybe there is a glitch with the new itunes

iPod Classic 5th Gen - possible HD fault

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.