HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
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Q: Software server could not be contacted. Server does not support this version of itunes.
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Jan 13, 2014 3:15 PMby lllaass,Just what error message(s) are you getting?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
or maybe:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
