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Iphone 4s won't recognize on my PC (windows 7)

Hi, I've been trying to solve this for over 2 hours and still haven't found a solution to my problem.


Recently I had upgraded my motherboard and CPU, and had to reformat my computer to windows 7.
I downloaded itunes and plugged my phone in and it contiuned to disconnect and reconnect when plugged in. If lucky it would stay connected for awhile.
So i tried to find a solution for this through Apple help and it had told me to uninstall the my driver through Device Manager. So I did that and I restart my computer and plugged my phone back in. Now my Iphone 4s isn't recognized on my computer AT all. When i plug it in it says Unknown Device, I then contiuned searching for a solution and I tried everything. From reinstalling Itunes 3-4 times ( I followed Apple's How to reinstall Itunes properly ) and still doesn't work. I even tried to install the driver to my phone manually and still no success.
However when my phone is plugged in it charges... Also if i plug my phone in to a wall charger it also charges. And anthor thing is that I plugged my phone into my brothers computer and it recognizes my phone and i could access all my stuff (music,photos,etc)


I really need help and Im getting really frustrated with this problem if someone can help me it would be great. I think i've literally tried everything and I still can't fix this problem.


Please help me!

iPhone 4S, iOS 7.0.2, Can't connect iphone to windows 7

Posted on Jan 13, 2014 6:15 PM

Reply
1 reply

Jan 16, 2014 2:10 PM in response to ayangers

Hello, ayangers.


Thank you for visiting Apple Support Communities.


I see you have tried multiple steps that we recommend for this issue. There are just a couple more that I could recommend trying. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


Also, temporarily disable any security software you have installed and try multiple iOS device cables and USB ports if possible.


Cheers,


Jason H.

Iphone 4s won't recognize on my PC (windows 7)

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